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Cancellation/Return Policy:
You may return your purchase within three days of the original purchase date for a
full refund minus any damage and freight charges. This excludes custom items that
cannot be returned into general inventory. Each item must arrive at our facility in
its original packaging. All returns must be accompanied by a written Return
Authorization Form (and a R. A. number), which you will obtain from us. The R. A.
number must be clearly visible on the "Ship To" label of the packaging.
Shipping:
We will ship all merchandise within the written turnaround times posted on our web
site. If shipping dates change for any reason, you may cancel the order or upgrade
your shipping to receive the product sooner.
We will exercise our best judgment regarding packaging so your order is delivered
safely and on time. After it leaves our premises and is no longer in our care, it
becomes the carrier's responsibility to deliver your property to you in an "as new"
a condition as possible. Should you have a claim, we will assist your efforts and
will use whatever leverage we might have with the manufacturer and carrier to
guarantee a favorable outcome.
Rates may include handling charges from the manufacturer or supplier. Please be
aware that shipping charges are often based on dimensional weight which is often
greater than the actual weight.
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